- Notice history

All systems operational

Sending emails in Gmail/Inbox - Operational

Web app - Operational

API - Operational

Rules - Operational

Sidebar - Operational

Authentication & Login - Operational

100% - uptime
Dec 2020
Jan 2021
Feb 2021

Billing & Plan Entitlements - Operational

100% - uptime
Dec 2020
Jan 2021
Feb 2021

Notice history

Feb 2021

Degraded sequence processing functionality
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    Our fix has been implemented and we're now monitoring.

  • Identified
    UTC
    Identified

    We've identified the root cause and fix is being implemented for this issue.

  • Investigating
    UTC
    Investigating

    Our sequence processing functionality is currently degraded. Users may not be able to add new recipients to sequences or pause or resume recipients, and we are currently not processing sequence stages or sending sequence emails.

Unable to send emails
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we're monitoring.

  • Identified
    UTC
    Identified

    Sending emails with Mixmax is temporarily unavailable. You can still send emails through Gmail. Sequences and templates are also temporarily unavailable. Scheduled messages (send later and sequences) are delayed and will be sent shortly. The Live Feed and Insights are functioning as expected. Please check our status page for updates. I will update you soon, when Mixmax is back to normal. Thank you for your patience and let me know if I can answer any questions for you and your team.

Jan 2021

Delayed sequence analytics
  • Resolved
    UTC
    Resolved

    The incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    Latency for new sequence analytics appears to be normal. We're continuing to monitor the situation.

  • Investigating
    UTC
    Investigating

    Sequence analytics are currently delayed for up to one hour across all users. We're investigating the issue.

Dec 2020

Google Workspace and GMail outage
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Update
    UTC
    Update

    Impact seems to be limited to delayed execution of rules and sequences depending on GMail services. We continue monitoring our systems.

  • Update
    UTC
    Update

    Gmail is back online, although contacts are not accessible. We continue to investigate impact.

  • Investigating
    UTC
    Investigating

    It is not possible to send emails. We're currently investigating impact on our services. More information: https://www.google.com/appsstatus#hl=en&v=status

Increased error rate when uploading inline attachments
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We've deployed a fix for the issue and are rolling it out to all users over the next 25 minutes.

  • Update
    UTC
    Update

    We're working on a fix to resolve the source of errors when uploading inline attachments to emails in Gmail. We'll update this incident in 30 minutes or when we have more information, whichever comes first.

  • Identified
    UTC
    Identified

    We've narrowed down the source of errors when uploading inline attachments to emails in Gmail using the "insert photo" button and are working on a fix. We'll update this incident in 30 minutes or when we have more information, whichever comes first.

  • Update
    UTC
    Update

    We are continuing to investigate reports of errors when uploading inline attachments to emails in Gmail using the "insert photo" button. We'll update this incident in 30 minutes or when we have more information, whichever comes first.

  • Update
    UTC
    Update

    We are continuing to investigate increased error rates when uploading inline attachments in Gmail. We'll update this incident in 30 minutes or when we have more information, whichever comes first.

  • Investigating
    UTC
    Investigating

    We are currently investigating reports of errors when uploading inline attachments to emails in Gmail using the "insert photo" button. We'll update this incident in 30 minutes or when we have more information, whichever comes first.

Dec 2020 to Feb 2021

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