- Unable to send emails – Incident details

All systems operational

Unable to send emails

Resolved
Major outage
Started over 5 years agoLasted about 1 hour

Affected

Sending emails in Gmail/Inbox

Operational from 2:25 PM to 2:25 PM, Major outage from 2:25 PM to 3:22 PM

Rules

Operational from 2:25 PM to 2:25 PM, Major outage from 2:25 PM to 3:22 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we're monitoring.

  • Identified
    UTC
    Identified

    Sending emails with Mixmax is temporarily unavailable. You can still send emails through Gmail. Sequences and templates are also temporarily unavailable. Scheduled messages (send later and sequences) are delayed and will be sent shortly. The Live Feed and Insights are functioning as expected. Please check our status page for updates. I will update you soon, when Mixmax is back to normal. Thank you for your patience and let me know if I can answer any questions for you and your team.