Increased error rate when uploading inline attachments

Incident Report for Mixmax

Resolved

This incident has been resolved.
Posted Dec 10, 2020 - 02:45 UTC

Monitoring

We've deployed a fix for the issue and are rolling it out to all users over the next 25 minutes.
Posted Dec 10, 2020 - 02:24 UTC

Update

We're working on a fix to resolve the source of errors when uploading inline attachments to emails in Gmail. We'll update this incident in 30 minutes or when we have more information, whichever comes first.
Posted Dec 10, 2020 - 01:39 UTC

Identified

We've narrowed down the source of errors when uploading inline attachments to emails in Gmail using the "insert photo" button and are working on a fix. We'll update this incident in 30 minutes or when we have more information, whichever comes first.
Posted Dec 10, 2020 - 01:02 UTC

Update

We are continuing to investigate reports of errors when uploading inline attachments to emails in Gmail using the "insert photo" button. We'll update this incident in 30 minutes or when we have more information, whichever comes first.
Posted Dec 10, 2020 - 00:36 UTC

Update

We are continuing to investigate increased error rates when uploading inline attachments in Gmail. We'll update this incident in 30 minutes or when we have more information, whichever comes first.
Posted Dec 10, 2020 - 00:05 UTC

Investigating

We are currently investigating reports of errors when uploading inline attachments to emails in Gmail using the "insert photo" button. We'll update this incident in 30 minutes or when we have more information, whichever comes first.
Posted Dec 09, 2020 - 23:29 UTC
This incident affected: Sending emails in Gmail/Inbox.