- Notice history

The incident has been resolved.

Latency for new sequence analytics appears to be normal. We're continuing to monitor the situation.

This incident has been resolved.

Impact seems to be limited to delayed execution of rules and sequences depending on GMail services. We continue monitoring our systems.

Gmail is back online, although contacts are not accessible. We continue to investigate impact.

This incident has been resolved.

We've deployed a fix for the issue and are rolling it out to all users over the next 25 minutes.

We're working on a fix to resolve the source of errors when uploading inline attachments to emails in Gmail. We'll update this incident in 30 minutes or when we have more information, whichever comes first.

We've narrowed down the source of errors when uploading inline attachments to emails in Gmail using the "insert photo" button and are working on a fix. We'll update this incident in 30 minutes or when we have more information, whichever comes first.

We are continuing to investigate reports of errors when uploading inline attachments to emails in Gmail using the "insert photo" button. We'll update this incident in 30 minutes or when we have more information, whichever comes first.

We are continuing to investigate increased error rates when uploading inline attachments in Gmail. We'll update this incident in 30 minutes or when we have more information, whichever comes first.

Analytics delays have been resolved and are operating as normal.

Due to a large-scale outage in Amazon Web Services, some Mixmax features are currently experiencing degraded performance. We have restored service to sending emails with Mixmax features in Gmail, the Mixmax web application, and our Gmail sidebar. Analytics such as the live feed and sequences statistics are available, but may show delayed information. Previously scheduled sequences will continue to send without issues. We continue to work to resolve issues and will continue to update.

Due to a large-scale outage in Amazon Web Services, some Mixmax features are currently unavailable. We have restored service to the Mixmax web application and Gmail sidebar. Analytics such as the live feed and sequences statistics are available, but may show delayed information. Previously scheduled sequences will continue to send without issues. Mixmax features are not available when sending in Gmail. We continue to work to resolve issues and will continue to update.

Due to a large-scale outage in Amazon Web Services, some Mixmax features are currently unavailable. We have restored service to the Mixmax web application and Gmail sidebar. Analytics such as the live feed and sequences statistics are available, but may show delayed information. Previously scheduled sequences will continue to send without issues. Mixmax features are not available when sending in Gmail. We continue to work to resolve issues and will continue to update.

Due to a large-scale outage in Amazon Web Services, some Mixmax features are currently unavailable. We have restored service to the Mixmax web application and Gmail sidebar. Analytics such as the live feed and sequences statistics are available, but may show delayed information. Previously scheduled sequences will continue to send without issues. Mixmax features are not available when sending in Gmail. We continue to work to resolve issues and will continue to update.

We are continuing to work on a fix for this issue.

Due to a large-scale outage in Amazon Web Services, one of our infrastructure providers, Mixmax is currently unavailable. You will be able to send email messages in Gmail without Mixmax features. Other Mixmax features, including the web application, sequences, CRM syncing, and scheduled sending, are unavailable at this time.

We've disabled sending via Mixmax while AWS remediates this outage. Users will now send via Gmail directly. Some Mixmax features will be temporarily unavailable while sending with Mixmax is disabled.

As a result of their outage, AWS is reducing capacity of our servers. As a result, our web app and sequence activation are completely down.

Because of an AWS outage, Mixmax is currently unable to upload attachments to messages. We're working on a remediation, as is AWS on their end.

AWS reports an outage in our region in technologies affecting our analytics. We're waiting for AWS to resolve the issue on their end.

The issue has been identified and we're catching up on the delayed analytics.