Unable to send emails

Incident Report for Mixmax

Resolved

This incident has been resolved.

Posted Feb 01, 2021 - 15:22 UTC

Monitoring

A fix has been implemented and we're monitoring.

Posted Feb 01, 2021 - 14:47 UTC

Identified

Sending emails with Mixmax is temporarily unavailable. You can still send emails through Gmail. Sequences and templates are also temporarily unavailable. Scheduled messages (send later and sequences) are delayed and will be sent shortly. The Live Feed and Insights are functioning as expected. Please check our status page for updates. I will update you soon, when Mixmax is back to normal. Thank you for your patience and let me know if I can answer any questions for you and your team.

Posted Feb 01, 2021 - 14:25 UTC

This incident affected: Sending emails in Gmail/Inbox and Rules.