Web app not responding

Incident Report for Mixmax

Resolved

This incident has been resolved.

Posted Oct 26, 2020 - 21:18 UTC

Monitoring

Our patch appears to have been successful and we are continuing to monitor the results.

Posted Oct 26, 2020 - 21:05 UTC

Identified

We've implemented a fix to alleviate the load on our primary DB which was causing this issue. We're monitoring that patch's success.

Posted Oct 26, 2020 - 20:59 UTC

Investigating

We believe we have identified the root cause of the issue and are working to mitigate.

Posted Oct 26, 2020 - 20:53 UTC

This incident affected: Web app.