Email syncing to Salesforce is delayed.

Incident Report for Mixmax

Resolved

The incident has been resolved. We will send follow-up communications to affected users whose unsynced activities to Salesforce have been permanently lost via email.

Posted Feb 06, 2024 - 19:13 UTC

Monitoring

We have implemented a fix and are looking into what can be retroactively synced.

Posted Feb 06, 2024 - 18:49 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 06, 2024 - 18:34 UTC

Investigating

We are currently investigating the root cause of the issue. This only impacts users who have email syncing enabled with Salesforce.

Posted Feb 06, 2024 - 18:25 UTC

This incident affected: API.