- Notice history

All systems operational

Sending emails in Gmail/Inbox - Operational

Web app - Operational

API - Operational

Rules - Operational

Sidebar - Operational

Authentication & Login - Operational

100% - uptime
Jun 2022
Jul 2022
Aug 2022

Billing & Plan Entitlements - Operational

100% - uptime
Jun 2022
Jul 2022
Aug 2022

Notice history

Aug 2022

Several parts of the Mixmax Web Application are not loading.
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    UTC
    Identified

    The issue has been identified and a fix is being implemented.

  • Update
    UTC
    Update

    We are continuing to investigate this issue.

  • Investigating
    UTC
    Investigating

    We are currently investigating this issue.

Failure loading the Mixmax web app dashboard
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We are monitoring the results of the fix that was implemented.

  • Identified
    UTC
    Identified

    The issue has been identified and a fix implemented.

  • Update
    UTC
    Update

    The dashboard is back, but we are continuing to investigate the issue.

  • Investigating
    UTC
    Investigating

    The Mixmax web app dashboard is currently unavailable. Our team is currently investigating.

Intermittent failure loading the Mixmax web app
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Update
    UTC
    Update

    We are continuing to monitor for any further issues.

  • Monitoring
    UTC
    Monitoring

    Performance is stable now but we are still monitoring.

  • Update
    UTC
    Update

    We are continuing to investigate this issue.

  • Investigating
    UTC
    Investigating

    Some web app features, including the Live Feed, email tracking indicator, and reporting dashboard, have been observed to have slowed down.

Sequences are delayed
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented. All sequence emails should send in the next 1hr.

  • Identified
    UTC
    Identified

    We've identified the issue and are working on a fix.

  • Investigating
    UTC
    Investigating

    Sequences emails are currently delayed.

Jul 2022

GENERAL OUTAGE
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    The web app is now responsive. We're continuing to monitor.

  • Investigating
    UTC
    Investigating

    Intermittent failure loading the Mixmax web app.

Intermittent failure loading the Mixmax web app
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    The Mixmax dashboard is now loading again.

  • Investigating
    UTC
    Investigating

    Some Mixmax web app features, including the Live Feed, and Templates, are temporarily unavailable. Sending emails with Mixmax in Gmail is fully operational. Scheduled messages and sequences will send as expected. Syncing to your CRM and ATS are unaffected.

Jun 2022

No notices reported this month

Jun 2022 to Aug 2022

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