- Web app not responding – Incident details

All systems operational

Web app not responding

Resolved
Major outage
Started over 5 years agoLasted 25 minutes

Affected

Web app

Operational from 8:53 PM to 8:53 PM, Major outage from 8:53 PM to 9:18 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    Our patch appears to have been successful and we are continuing to monitor the results.

  • Identified
    UTC
    Identified

    We've implemented a fix to alleviate the load on our primary DB which was causing this issue. We're monitoring that patch's success.

  • Investigating
    UTC
    Investigating

    We believe we have identified the root cause of the issue and are working to mitigate.