- Sequence analytics delayed for some customers – Incident details

All systems operational

Sequence analytics delayed for some customers

Resolved
Degraded performance
Started almost 6 years agoLasted about 2 hours

Affected

Web app

Degraded performance from 12:12 AM to 2:39 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Update
    UTC
    Update

    We are continuing to investigate this issue.

  • Update
    UTC
    Update

    We are continuing to investigate this issue.

  • Update
    UTC
    Update

    We are continuing to investigate this issue.

  • Update
    UTC
    Update

    We are continuing to investigate this issue.

  • Investigating
    UTC
    Investigating

    We are currently investigating significantly delayed sequence analytics for a subset of sequences. Sequences will still send as expected but related analytics may not show up in the sequence dashboard.