- Gmail messages failing to send – Incident details

All systems operational

Gmail messages failing to send

Resolved
Partial outage
Started almost 5 years agoLasted about 2 hours

Affected

Sending emails in Gmail/Inbox

Operational from 8:29 PM to 8:29 PM, Partial outage from 8:29 PM to 10:49 PM

Updates
  • Resolved
    UTC
    Resolved

    The incident has been resolved. Users will need to refresh Gmail to pick up the fix.

  • Monitoring
    UTC
    Monitoring

    We've deployed a fix and we're monitoring the results.

  • Identified
    UTC
    Identified

    We've identified the root cause, and have isolated the issue to a very small subset of users (less than a 100). We're working on a fix.

  • Update
    UTC
    Update

    We're continuing to investigate the issue.

  • Investigating
    UTC
    Investigating

    We're investigating reports of an issue where emails sent with Mixmax from inside Gmail fail to send. We're investigating the issue.