Tracking analytics

Resolved

Degraded performance

Started over 4 years agoJanuary 27, 2022Lasted 29 minutes3:394:08 PMUTC

Affected

Rules

Updates

Resolved
January 27, 2022 at 4:08 PMUTC
Resolved
January 27, 2022 at 4:08 PMUTC
Mixmax analytics are now back online and no action is required.
Update
January 27, 2022 at 3:47 PMUTC
Update
January 27, 2022 at 3:47 PMUTC
We are continuing to investigate this issue.
Update
January 27, 2022 at 3:46 PMUTC
Update
January 27, 2022 at 3:46 PMUTC
We are continuing to investigate this issue.
Investigating
January 27, 2022 at 3:39 PMUTC
Investigating
January 27, 2022 at 3:39 PMUTC
We're actively investigating degraded performance for Mixmax analytics. This is currently affecting the tracking of email opens, downloads, and links. We'll continue to provide updates as we resolve the issue.

- Tracking analytics – Incident details